We at CS Electronics appreciate the opportunity to serve you with our extensive line of premium products. If you have any questions that are not covered here, please contact us at (949) 475-9100 or by email at sales@cselex.com.
Payment OptionsFor your convenience, we offer a variety of payment options: *Credit Card PaymentWe accept Visa, MasterCard, and American Express. We do not charge a surcharge for credit card orders. *Wire TransferWe accept payment by wire transfer. Please contact the sales department for banking details, and note that there is a $30 charge for this option to cover bank fees. *Open AccountNet 30 terms are available. Please contact a sales representative for a credit application, or you may email us your bank info. and trade references. Minimum OrderOur minimum order is $35. International OrdersWe will ship most anywhere in the world. For international shipments we typically ship via Federal Express, but can also use your freight forwarder if preferred. Most orders are shipped the same day, so you will receive your order typically within 1-5 business days, depending on the service you select. |
Customs, Duties, and TaxesOrders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be, as Customs policies vary widely from country to country. When customs clearance procedures are required, it may cause delays beyond our original delivery estimates. Please contact your local customs office for further information. Domestic ShippingAll orders ship from Irvine, CA. We ship by a variety of carriers. Our best rates are with UPS and FedEx, but we can also ship by DHL, TNT Worldwide, USPS or any other major carrier. Will CallYou may ‘Will Call’ your order at our facility in Irvine, CA. If you would like to view our products in person prior to ordering, you are more than welcome to do that. Please let your sales person know if you’d like to do this so that we can have the product out and ready before you arrive. Drop ShipmentWe’re happy to “blind” drop ship directly to your customer. Please contact a sales representative for details. |
Product WarrantyWe offer a lifetime warranty on our products against any manufacturing defects. Please know that this does not cover ‘wear and tear’ from field use or ‘damage’ caused by the user. ReturnsIf, for some reason, you need to return your purchase, please contact your sales representative for a Return Material Authorization number (RMA#). Before calling, please make sure to have the sales order or invoice number, and description of the problem. After receiving the RMA#, please send the product to: CS Electronics16781 Noyes Ave. Irvine, CA 92606 Attn: RMA #____________ Business HoursOffice hours are Monday through Friday, 8:00am to 5:00pm, Pacific Standard Time. However, you can fax or email us anytime. Thank you for your business….!! |